Customers

Teams that stopped triaging by hand.

What changes when AI takes the first pass on every ticket.

73%

of tickets auto-resolved

~90s

average automated fix time

$99

flat per month, all seats

SaaS platform · ~45 engineers

Triage used to eat the first hour of every on-call shift. Now tickets arrive sorted with code findings attached — we just fix.

Head of Engineering

On-call triage time cut roughly in half.

E-commerce · high-volume support

During peak sales we used to drown. FlowTux deduplicates the surge and keeps the queue sorted, so nothing piles up.

Director of Support

Peak-season backlog effectively eliminated.

Fintech · regulated operations

Every ticket has a clear, logged timeline, and the AI does the first pass while we own the sensitive calls.

VP of Operations

Audit-ready trails with faster routing.

Representative outcomes by team type. Individual results vary with volume and configuration.