// pricing
One price.
No matter how many
people you hire.
Whether you're an IT team of 1 or a company of 500 across 10 departments - one flat price covers everyone.
Starter
Perfect for small teams just getting started.
IT, ops, or any team that needs a better way to track and resolve issues.
IT, ops, or any team that needs a better way to track and resolve issues.
$49/mo
billed monthly
- Up to 10 team members
- 300 AI tickets/moINCLUDED
- AI-powered issue resolution
- Asset tracking up to 10 devices
- Email ticketing
- Standard support (24h response)
- 14-day free trial
MOST POPULAR
Pro
For growing companies where multiple teams raise issues daily.
IT handles infrastructure. Everyone else gets the same powerful queue.
IT handles infrastructure. Everyone else gets the same powerful queue.
$99/mo
billed monthly
- Up to 50 team members
- 600 AI tickets/moINCLUDED
- Full AI auto-resolution
- Device and network visibility
- Asset tracking up to 100 devices
- Priority support (4h response)
- Advanced analytics dashboard
- Custom workflows
- 14-day free trial
Enterprise
For companies where every department needs dedicated support,
compliance matters, and downtime is not an option.
compliance matters, and downtime is not an option.
$199/mo
billed monthly
- Unlimited members in team
- Unlimited AI ticketsINCLUDED
- Unlimited asset tracking
- Full API access
- SAML 2.0 SSO + SCIM provisioning
- Data residency: US, EU, or India
- 99.9% uptime SLA guarantee
- Dedicated account manager
- Custom integrations
- 14-day free trial
14-day free trial on all plans | No credit card required | Cancel anytime | Security controls documented | DPA available
Unlimited means no per-agent fees or seat caps for normal company use. The plan FAQ covers ticket overages where they apply.
ADD-ON
Support Portal — a branded helpdesk for your customers
Tux AI answers first, your team handles the rest, and every request lands in the same queue. Available on Pro and Enterprise, with a monthly allowance of AI-answered conversations included. Cancel anytime.
From +$49/mo
Learn moreCommon questions.
An AI-resolved ticket is any support ticket where FlowTux's AI agent takes an action - running a diagnostic, executing an automatic fix, or generating a resolution recommendation. Tickets you resolve manually without AI assistance, or tickets auto-closed by a simple rule (e.g. "mark duplicates closed"), do not count toward your quota.
Pro includes up to 50 team members. We do not charge a per-member add-on for Pro — if you need more than that, move to Enterprise so the whole team stays on one flat bill.
For teams that would otherwise buy more seats as they grow, yes. FlowTux stays flat at the company level while per-agent and per-seat competitors get more expensive as you add people. Enterprise is the best fit when you want unlimited members, SSO, SLA coverage, and dedicated support without seat math.
Both. Monthly plans renew month to month with no minimum term. Annual plans are prepaid for 12 months at the discounted rate and renew automatically unless you cancel before the renewal date. The uptime SLA and its remedy terms are set in the Enterprise agreement — ask us for the draft before you sign.
On Enterprise, yes — annual invoicing against a purchase order, paid by bank transfer instead of card. Starter and Pro are self-serve and card-only. Talk to us if you need a formal quote, tax or vendor-onboarding paperwork, or a security questionnaire completed.
Cancel any time from billing settings — there is no cancellation fee. Your workspace stays active until the end of the period you have already paid for and then stops renewing. Fees already paid are not refunded for the unused part of a term, and any ticket overage accrued before you cancel is still billed. You can export your data at any point, before or after cancelling.
Per-agent pricing punishes growth.
Flat pricing doesn't.
Here's what 5 members actually costs on each platform per month.
| FlowTux Pro | Freshservice Pro | Linear | Jira SM Premium | |
|---|---|---|---|---|
| Price (5 members) | $99/mo | $495/mo | $40/mo | $240/mo |
| Pricing model | Flat rate | Per agent | Per seat | Per agent |
| On-device fix execution | ||||
| Device and network visibility | Growth+ only | Add-on | ||
| AI at base tier | Enterprise only | Limited | Premium only | |
| No per-agent fees | ||||
| Asset management | Growth+ only | Limited | ||
| GitHub integration | ||||
| Jira integration | Limited | Limited | Native | |
| Avg. setup time | Same day | 2–4 weeks | 1–3 weeks | 1–2 weeks |
| API access | ✓ (Enterprise) |
Prices from vendor websites, March 2026. Per-agent costs shown at 5 staff.
Freshservice Pro billed annually. Linear. Jira SM Premium.
See what you'd save.
How many team members do you have?Current: 5
What are you paying now?
You're paying now
$495
With FlowTux Pro
$99
You'd save $396 per month — $4,752 per year
Based on published pricing for Freshservice Pro at 5 agents, billed monthly.
Start free trial — no card neededBenchmarks you can verify
- Up to 45%
- lift in deflection when AI resolves rather than retrieves
- McKinsey, 2026
- $0.62
- avg AI resolution vs $7.40 human-handled
- McKinsey, 2026
- 55%
- faster first response with AI triage
- Freshworks, 2025
Benchmark figures from the cited industry studies; they describe the category, not FlowTux customer telemetry.
Flat beats per-agent as you grow
Per-agent suites bill every seat, so the price climbs with the team. FlowTux is one flat rate for unlimited members — the line stays put whether you are five people or five hundred.
FlowTux — any team size
$49/mo flat
Per-agent suite · 5 agents
$275/mo
Per-agent suite · 20 agents
$1,100/mo
Per-agent suite · 50 agents
$2,750/mo