Live · Slack · Sentry · GitHub · WhatsApp

The AI helpdesk &ticketing systemthat closes its own tickets.

Other tools suggest a fix. Tux AI triages every ticket, reads your codebase to find the cause, then runs the fix on the device and closes it — 73%, automatically.

73%Auto-resolved
From $49Flat · unlimited
Same daySetup time
← This just happened
AI reads your code, not just the error·
Semantic dedup — not keyword matching·
Runs the fix on the device, not just suggests it

A Monday morning. Pick any team.

Without FlowTux

8:47amDev can't access the staging server. Posts in Slack.
9:02amNobody has seen it. They post again.
9:15amIT person sees it. Starts investigating.
9:51amFixed. 64 minutes lost. Three people interrupted.

With FlowTux

8:47:00Agent detects server access failure.
8:47:04AI diagnoses: permission config error.
8:47:09Fix executed. Access restored.
8:47:23Ticket created and resolved. Nobody interrupted.

23 seconds. Zero interruptions.

Codebase memory

Tux AI reads your codebase once.
Then it remembers.

Most AI tools re-read your repo on every ticket — the same controllers, the same modules, the same MCP servers, tokens burned again and again on code that hasn't changed. FlowTux builds a persistent map on day one and keeps it alive incrementally.

Context that outlives the engineer

The reasoning behind a controller, an MCP server, a module boundary — it evaporates once the person who built it moves on. Tux AI keeps it: every file mapped, every past ticket linked to the code it touched, every fix remembered and reusable.

We know what changed before you ask

Every merge updates the map. Renamed services, moved modules, a session TTL quietly halved — tracked as a change ledger over time, so triage starts from what the code is today, not a stale snapshot from onboarding week.

Your tokens are never burned twice

Tools that re-read the repo on every ticket pay for the same controllers again and again. FlowTux re-reads only the diff — a merge costs thousands of tokens to absorb, not millions. The economics compound with every ticket.

Works the same wherever your code and signals live — GitHub or GitLab, Sentry or Datadog. The memory is encrypted at rest, pinned to your region, and never used to train shared models.

flowtux — memory · acme/api
1,847 files mapped · living since day onefresh
payments/checkout.tsmapped 214d ago

41 tickets linked · last fix TKT-0142

auth/middleware.tsdrift detected 2d ago

session TTL 24h → 12h · PR #812

mcp/inventory-servernew module indexed

diff only: +3.1k tokens, not the whole repo

services/email → services/notificationsrename tracked

34 ticket links migrated automatically

re-index on merge: 3.1k tokens · full re-read avoided: ~1.4M

same map answers every future ticket — no repeat reads of unchanged code

// how it works

From broken to fixed.

01

Signal arrives.

Slack · error trackers · repos · WhatsApp. Any source, any team.

02

AI reads. AI routes.

Stack trace. Dedup. Priority. Right team — under a second.

03

Resolved. Logged.

Linked to the commit, PR, or error event that fixed it.

// see it live

See FlowTux in action.

A short, clickable walkthrough — sign in and move through the dashboard: tickets, projects, analytics, and Tux AI triage in one workspace.

the platform

Explore the FlowTux platform

Sign in and move through the dashboard — tickets, projects, analytics, and team chat, all in one workspace.

SLACK INTAKE

Someone posts in Slack.
Tux AI handles the rest.

No bot commands. No forms. Just plain English.

  • Ticket in under 1s
  • Semantic dedup
  • Right team, every time
  • Updates back in-thread
#support-ops
# support-ops12 members
Tux AI active
Priya M. is typing
Message #support-ops
Live replay
Sentry → Tux AI → Flowtux
Live pipeline — production environment
Error capturedSENTRY

TypeError: Cannot read properties of undefined

payments/checkout.ts:142 · production

Stack trace readTUX AI

Priority → CRITICAL

auth-adjacent path, payment flow

Semantic dedupTUX AI

Not a duplicate

different root from TKT-0091

Ticket createdFLOWTUX

TKT-0148 · @payments-team · @ananya-k

Sentry link + stack trace attached

Total time: < 1s·Engineers interrupted: 0

SENTRY INTEGRATION

Errors triage themselves.
Before you open Sentry.

Stack trace in. Triaged ticket out. Under a second. Not a webhook — an AI that reads your code.

  • Reads the stack trace, finds the culprit
  • Priority by business impact, not raw level
  • Semantic dedup before a ticket opens
  • Routes to the right engineer automatically

Latency

< 1s

Dupes blocked

~40%

Paged

0

Every channel, one queue

FlowTux is the ticketing system behind every door your team already uses. Slack, WhatsApp, email — plus your error tracker (Sentry or Datadog) and your repo host (GitHub or GitLab). Every signal lands in one AI-triaged helpdesk queue.

Slack

A Slack ticketing system your team already knows

Turn any Slack message into a structured, triaged ticket without leaving the thread. Tux AI reads the report, sets priority, assigns an owner, and syncs status back into the conversation.

No new tool to learn — the helpdesk software lives where your team already talks, and the queue stays clean behind the scenes.

Slack ticketing system

WhatsApp

WhatsApp ticketing for teams outside the office

Field staff, retail floors, and on-the-go teams raise issues over WhatsApp; FlowTux converts each message into a tracked ticket with AI ticket triage applied on arrival.

Replies flow back over WhatsApp automatically, so requesters never need to log into anything.

WhatsApp ticketing

Email

Email intake for the classic IT ticketing workflow

A shared support address becomes a structured IT ticketing queue: every email is parsed, categorized, deduplicated against open issues, and routed to the right person.

Attachments, threads, and follow-ups stay linked to the ticket, so context never lives in someone’s inbox.

IT support automation

// why teams switch

Per-agent pricing punishes growth.

Every competitor charges more as your team grows.
FlowTux charges the same whether you have 5 people or 500.

Feature
Flowtux
Freshservice
Pricing model
Flat rate
Per agent
All teams (not just IT)
AI auto-resolution
Sentry error triage
Slack ticket intake
Semantic deduplication
On-device fix execution
Device health monitoring
Limited
Unlimited members
GitHub integration
Limited
Raise tickets via WhatsApp
Setup time
Same day
2-4 weeks
Implementation cost
$0
$0-3K

Pricing models sourced from vendor websites, March 2026. Freshservice Pro billed annually. Jira SM Premium. Linear Standard.

AI AUTO-RESOLUTION

AI that triages. Deduplicates. Fixes.

Stack trace → triaged ticket → right team. Before anyone opens a laptop. Most never need a human.

Zero noise · No duplicate pile-up · Right team, first time

SUPPORT PORTAL · NEW

Now your customers get the same AI helpdesk.

A branded portal where Tux AI answers first and your team handles the rest — every request lands in the queue you already run.

Explore the Support Portal
ONE PLACE FOR EVERY TEAM

IT. Dev. Design. Ops. Sales. HR. All in one queue.

Every team. One queue. Nothing falls through.

teams covered

6

One workflow · Nothing lost

FLAT PRICING

One price for your whole company.

Flat pricing from $49/mo. Unlimited members. Bill never changes when you hire.

Freshservice
$495/mo

Flowtux
from $49/mo

INTEGRATIONS

One AI brain. Every tool your team uses.

Same tools your team uses. Smarter resolution behind them.

Connected

Slack
Sentry
GitHub
Jira
WhatsApp

Coming soon

Microsoft Teams
WHATSAPP INTAKE

Raise tickets where your team already chats.

Message FlowTux on WhatsApp. AI creates the ticket, routes it, and sends updates back without asking anyone to log in.

No app login required

Updates stay in the chat

WHATSAPP FLOW PREVIEW

RK

Riya Khanna

Sales Ops

Client demo in 30 mins.

Laptop is on Wi-Fi but VPN

won't connect.

8:42 AM

✓ Ticket created

Routed to IT Team

Reply STATUS anytime

8:42 AM

STATUS

8:44 AM

AI found expired VPN

certificate.

Fix running now. I'll update

you here.

typing update...

8:44 AM

// pricing

One price. No surprises.

No per-seat fees. No surprise charges. Your bill never changes because you hired someone.

STARTUP DEAL

Small team or early-stage startup? Get 50% off Pro — apply when you sign up.

See eligibility →

Starter

Small team. Big to-do list.

  • Up to 5 team members
  • AI ticket triage + routing
  • Slack & WhatsApp intake
  • Error log deduplication
  • Asset tracking (100 devices)
  • Email support

Pro

MOST POPULAR

Every team. Unlimited members.

  • Unlimited team members
  • Full AI auto-resolution
  • Slack, repo & error-tracker sync
  • Semantic deduplication
  • Device & network visibility
  • Asset tracking (unlimited devices)
  • Jira bidirectional sync
  • Priority support (4h response)

Enterprise

200+ people. Multiple teams.

  • Everything in Pro
  • Unlimited AI tickets
  • Unlimited assets
  • Full API access
  • SSO (Azure AD / Google)
  • 99.9% uptime SLA
  • Dedicated account manager

14-day free trial · No credit card required · SOC2 in progress (Q3 2026)

See full pricing →

We're new. That's exactly why you should try us.

No legacy code. We ship weekly. Early teams shape the roadmap.

WORKING RIGHT NOW

Slack, Sentry, GitHub, Jira, WhatsApp — connected
AI resolves routine tickets automatically
Semantic dedup blocks duplicates before they open
One queue. Every team.
Customer-facing support portal — AI chat + human handoff
SAML SSO + SCIM provisioning (Enterprise)
Flat pricing from $49/month. Unlimited members.
Same-day setup. $0 implementation.

COMING NEXT

Predictive issue detectionQ2 2026
Microsoft Teams integrationQ2 2026
Mobile app (iOS + Android)Q3 2026
SOC 2 Type II certificationQ3 2026
MSP multi-tenant dashboardQ3 2026

Ready to stop
fighting fires?

14-day free trial. Every team up and running the same day.
No credit card. No sales call. No implementation consultant.

No credit card. No sales call. No implementation partner. No bullshit.