Slack
LiveSlackMicrosoft TeamsWhatsAppEmailSentryDatadogGitHubGitLabJiraLinear
The AI helpdesk &ticketing systemthat closes its own tickets.
Other tools suggest a fix. Tux AI triages every ticket, reads your codebase to find the cause, then runs the fix on the device and closes it — 73%, automatically.
73%Auto-resolved
From $49Flat · unlimited
Same daySetup time
Auto-resolution is a target for allow-listed categories, not measured customer data.
← This just happened
AI reads your code, not just the error
Semantic dedup — not keyword matching
Runs the fix on the device, not just suggests it
A Monday morning. Pick any team.
Without FlowTux
8:47amDev can't access the staging server. Posts in Microsoft Teams.
9:02amNobody has seen it. They post again.
9:15amIT person sees it. Starts investigating.
9:51amFixed. 64 minutes lost. Three people interrupted.
With FlowTux
8:47:00Agent detects server access failure.
8:47:04AI diagnoses: permission config error.
8:47:09Fix executed. Access restored.
8:47:23Ticket created and resolved. Nobody interrupted.
23 seconds. Zero interruptions.
// how it works
From broken to fixed.
01
Signal arrives.
Slack · Teams · error trackers · repos · WhatsApp. Any source, any team.
02
AI reads. AI routes.
Stack trace. Dedup. Priority. Right team — under a second.
03
Resolved. Logged.
Linked to the commit, PR, or error event that fixed it.
Three steps is the whole mechanism. Connect one channel and watch it triage a real ticket — no card, no sales call.
Codebase memory
Tux AI reads your codebase once.
Then it remembers.
Most AI tools re-read your repo on every ticket — the same controllers, the same modules, the same connected services, tokens burned again and again on code that hasn't changed. FlowTux builds a persistent map on day one and keeps it alive incrementally.
Context that outlives the engineer
Why a module is shaped the way it is leaves with the person who built it. Tux AI keeps it: every file mapped, every past fix reusable.
We know what changed before you ask
Every merge updates the map, so triage starts from what the code is today — not a snapshot from onboarding week.
Your tokens are never burned twice
Tools that re-read the repo per ticket pay for the same controllers again and again. FlowTux reads only the diff.
Works the same wherever your code and signals live — GitHub or GitLab, Sentry or Datadog. The memory is encrypted at rest, pinned to your region, and never used to train shared models.
flowtux — memory · acme/api
1,847 files mapped · living since day onefresh
payments/checkout.tsmapped 214d ago
41 tickets linked · last fix TKT-0142
auth/middleware.tsdrift detected 2d ago
session TTL 24h → 12h · PR #812
mcp/inventory-servernew module indexed
diff only: +3.1k tokens, not the whole repo
services/email → services/notificationsrename tracked
34 ticket links migrated automatically
Cost of knowing your codebase
merges absorbed 00
Re-reading the whole repo0
FlowTux — diff only0
Reading the whole repo again per ticket would cost ~1.4M tokens. Absorbing a merge costs 3.1k.
Independent benchmarks
The case for AI triage, in someone else’s numbers
Published industry research on what AI-first support changes — not FlowTux customer results.
- $0.62
- avg AI resolution vs $7.40 human-handled
- McKinsey, 2026
- Up to 45%
- lift in deflection when AI resolves rather than retrieves
- McKinsey, 2026
- 55%
- faster first response with AI triage
- Freshworks, 2025
Figures come from the cited studies and describe the category, not FlowTux deployments.
Resolution mix
Most tickets never reach a human
60%auto-resolved
Hover or select a slice to see what that share of the queue involves.
// see it live
See FlowTux in action.
A short, clickable walkthrough — sign in and move through the dashboard: tickets, projects, analytics, and Tux AI triage in one workspace.
the platform
Explore the FlowTux platform
Sign in and move through the dashboard — tickets, projects, analytics, and team chat, all in one workspace.
SLACK INTAKE
Someone posts in Slack.
Tux AI handles the rest.
No bot commands. No forms. Just plain English.
- Ticket in under 1s
- Semantic dedup
- Right team, every time
- Updates back in-thread
#support-ops
# support-ops12 members
Tux AI active
Message #support-ops
Live replay
By the numbers
Every source in. Fewer tickets out.
Slack & Teams chat
32%
Error trackers (Sentry, Datadog)
26%
Email
18%
GitHub issues
13%
WhatsApp
11%
63%+22 pts in 6 months
Sentry → Tux AI → FlowTux
Live pipeline — production environment
Error capturedSENTRY
TypeError: Cannot read properties of undefined
payments/checkout.ts:142 · production
Stack trace readTUX AI
Priority → CRITICAL
auth-adjacent path, payment flow
Semantic dedupTUX AI
Not a duplicate
different root from TKT-0091
Ticket createdFlowTux
TKT-0148 · @payments-team · @ananya-k
Sentry link + stack trace attached
Total time: < 1s·Engineers interrupted: 0
SENTRY INTEGRATION
Errors triage themselves.
Before you open Sentry.
Stack trace in. Triaged ticket out. Under a second. Not a webhook — an AI that reads your code.
- Reads the stack trace, finds the culprit
- Priority by business impact, not raw level
- Semantic dedup before a ticket opens
- Routes to the right engineer automatically
Latency
< 1s
Dupes blocked
~40%
Paged
0
Every channel, one queue
FlowTux is the ticketing system behind every door your team already uses. Slack, WhatsApp, email — plus your error tracker (Sentry or Datadog) and your repo host (GitHub or GitLab). Every signal lands in one AI-triaged helpdesk queue.
every channel, one queue
live09:41:02Slack#support-opsstaging API 503 for everyone, deploy just went outTKT-0142 opened
09:41:04Sentrycheckout.ts:142TypeError: undefinedmerged
09:41:09TeamsIT Helpdeskcan't reach staging eithermerged
09:41:11WhatsApp+31 6 ·· ·· ··is the site down for customers?merged
09:41:58Emailsupport@customers reporting checkout failuresmerged
09:42:00Datadogp99 latency4.2s → 12.8smerged
result5 signals, 1 ticket, 1 team paged — no duplicates in the queue.
WhatsApp ticketing for teams outside the office
WhatsApp ticketing →Email intake for the classic IT ticketing workflow
IT support automation →// why teams switch
Per-agent pricing punishes growth.
Every competitor charges more as your team grows.
FlowTux charges the same whether you have 5 people or 500.
Feature
FlowTux
Freshservice
Pricing model
Flat rate
Per agent
All teams (not just IT)
✓
✗
AI auto-resolution
✓
✗
Sentry error triage
✓
✗
Slack ticket intake
✓
✗
Semantic deduplication
✓
✗
On-device fix execution
✓
✗
Device health monitoring
✓
Limited
No per-agent fees
✓
✗
GitHub integration
✓
Limited
Raise tickets via WhatsApp
✓
✗
Setup time
Same day
2-4 weeks
Implementation cost
$0
$0-3K
Pricing models sourced from vendor websites, March 2026. Freshservice Pro billed annually. Jira SM Premium. Linear Standard.
Flat pricing, no per-agent maths. Compare the plans, or just start — you can switch later.
AI AUTO-RESOLUTION
AI that triages. Deduplicates. Fixes.
Stack trace → triaged ticket → right team. Before anyone opens a laptop. Most never need a human.
Zero noise · No duplicate pile-up · Right team, first time
SUPPORT PORTAL · NEW
Now your customers get the same AI helpdesk.
A branded portal where Tux AI answers first and your team handles the rest — every request lands in the queue you already run.
Explore the Support PortalONE PLACE FOR EVERY TEAM
IT. Dev. Design. Ops. Sales. HR. All in one queue.
Every team. One queue. Nothing falls through.
teams covered
6
One workflow · Nothing lost
FLAT PRICING
One price for your whole company.
Flat pricing from $49/mo. No per-agent fees. Bill never changes when you hire.
Freshservice
$495/mo
FlowTux
from $49/mo
INTEGRATIONS
One AI brain. Every tool your team uses.
Same tools your team uses. Smarter resolution behind them.
Connected
Slack
Sentry
GitHub
Jira
WhatsApp
Coming soon
Microsoft Teams
WHATSAPP INTAKE
Raise tickets where your team already chats.
Message FlowTux on WhatsApp. AI creates the ticket, routes it, and sends updates back without asking anyone to log in.
No app login required
Updates stay in the chat
WHATSAPP FLOW PREVIEW
RK
Riya Khanna
Sales Ops
Client demo in 30 mins.
Laptop is on Wi-Fi but VPN
won't connect.
8:42 AM
✓ Ticket created
Routed to IT Team
Reply STATUS anytime
8:42 AM
STATUS
8:44 AM
AI found expired VPN
certificate.
Fix running now. I'll update
you here.
typing update...
8:44 AM
// pricing
One price. No surprises.
No per-seat fees. No surprise charges. Your bill never changes because you hired someone.
STARTUP DEAL
Small team or early-stage startup? Get 50% off Pro — apply when you sign up.
Starter
Small team. Big to-do list.
$49/mo
$37/mo · billed annually
- Up to 10 team members
- AI ticket triage + routing
- Slack, Teams & WhatsApp intake
- Error log deduplication
- Asset tracking (10 devices)
- Email support
Pro
MOST POPULAREvery team. Up to 50 members.
$99/mo
$75/mo · billed annually
- Up to 50 team members
- Full AI auto-resolution
- Slack, repo & error-tracker sync
- Semantic deduplication
- Device & network visibility
- Asset tracking (100 devices)
- Jira bidirectional sync
- Priority support (4h response)
Enterprise
200+ people. Multiple teams.
$199/mo
$149/mo · billed annually
- Unlimited members in team
- Unlimited AI tickets
- Unlimited assets
- Full API access
- SSO (Azure AD / Google)
- 99.9% uptime SLA
- Dedicated account manager
14-day free trial · No credit card required · SOC 2 Type II audit in progress
See full pricing →We're new. That's exactly why you should try us.
No legacy code. We ship weekly. Early teams shape the roadmap.
WORKING RIGHT NOW
✓Slack, Teams, Sentry, Datadog, GitHub, Jira, WhatsApp — connected
✓AI resolves routine tickets automatically
✓Semantic dedup blocks duplicates before they open
✓One queue. Every team.
✓Customer-facing support portal — AI chat + human handoff
✓SAML SSO + SCIM provisioning (Enterprise)
✓Flat pricing from $49/month. No per-agent fees.
✓Same-day setup. $0 implementation.
COMING NEXT
→Predictive issue detectionPlanned
→Mobile app (iOS + Android)Planned
→SOC 2 Type II certificationIn progress
→MSP multi-tenant dashboardPlanned
What you can check for yourself
No logo wall yet — FlowTux is early. Instead, every claim below is something you can open and check before you talk to anyone.
Your data stays in your region
Pick United States, EU or India at signup. Ticket data and backups stay inside that region, encrypted in transit and at rest.
Data residency →A DPA you can sign
Covers Article 28 scope, sub-processors, security measures and deletion — a contract, not a marketing page.
Read the DPA →Every automated action is logged
Nothing runs that you have not allow-listed. Each fix is executed against a named target and logged with its result.
Security posture →Priced per company, not per agent
From $49/month with no per-agent fees. Adding people to the queue does not change the bill.
See pricing →Ready to stop
fighting fires?
14-day free trial. Every team up and running the same day.
No credit card. No sales call. No implementation consultant.
No credit card. No sales call. No implementation partner. No nonsense.