SOC 2 Type II audit in progress · EU, US and India data residency · a DPA you can sign
Trust Center →Resolution Agent
Fixes it, verifies it, writes it down.
The Resolution Agent runs the fix only if it is on your allow-list, verifies it worked, and closes the ticket with the action written to the audit log. Anything not on the list fails closed — handed to a person, already diagnosed.
- Gated by your allow-list
- Nothing closes unverified
- Every action logged
resolving ticketFTX-4127
✓ closed in 71s · no human · action written to the audit log
Where it sits in the run
The last step — and the one you keep on a leash.
It only acts inside the boundary you set. The list starts narrow and widens as the audit log earns your trust; anything outside it goes to a person with the diagnosis already attached.
- 01Repo AgentReads the repo, attaches the likely files./agents/repo →
- 02Triage AgentPriority and owner from real impact./agents/triage →
- 03 · you are hereResolution AgentRuns the allow-listed fix, verifies, closes.gated by your allow-list
- Act on a system you have not approved
- Make a judgement call about a person
- Run a command that is not on the list
- Close anything it could not verify
100%
of closed tickets are verified and logged. Nothing closes that could not be checked, and nothing runs that you did not allow-list. The audit trail is what lets you widen the list with confidence.
Start narrow. Read the log. Widen it when it is earned.
Turn the Resolution Agent on for one category. Watch the audit log. Add the next one when you trust it.