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Slack Agent

Closes the ticket in the thread it started in.

Your team reports problems in Slack — so that is where FlowTux answers. Tux AI reads the request, checks the code, fixes what it is allowed to, and replies in the same thread. The requester has an answer before they switch tabs.

Add to Slack →See it on a real ticket
  • No portal, no form
  • Deduped across the channel
  • Every action logged

Looking for intake and workflow instead — how a Slack message becomes a tracked ticket? See the Slack ticketing system →

#it-helplive

One thread · three agents

The Slack Agent is a front door. These do the work.

Every reply in that thread is one of FlowTux’s named agents doing its job — the same agents that run on email, WhatsApp and your error trackers.

  • Lives in Slack
  • Pulls from Sentry
  • Datadog
  • GitHub
  • Routes to Jira
  • PagerDuty

50%

of tickets resolve with no human involved. The Slack Agent closes the routine work in-thread; only the calls that genuinely need a person ever leave the channel — and they arrive already diagnosed.Mean across our published customers (41–58%). The spread is the allow-list, not the AI — how we count an auto-resolution.

Put Tux AI in your busiest channel.

Fifteen minutes to connect. We take a real ticket from your #it-help and run it to close, in the thread. No slides.

Add to Slack →Book a demo