SSO
Single sign-on through your existing Entra tenant.
// integrations / entra-id
FlowTux + Microsoft Entra ID: directory-aware ticketing
For companies standardized on Microsoft, Entra ID is the source of truth for who someone is and what they can reach. Connecting it gives FlowTux single sign-on and the directory context that turns access requests from research tasks into lookups.
The model matches the Okta integration: identity on the ticket, standard grants allow-listable, exceptions escalated, everything logged.
Directory context where triage happens
Role and group membership on the ticket makes routing and entitlement checks automatic.
Triage that knows the requester’s role and groups can route by department, recognize when a request matches standard entitlements, and flag the ones that do not. Without it, every access request starts with someone establishing basic facts the directory already knows.
One stack, one queue
Teams intake, Entra identity, and the same queue as email and engineering signals.
Microsoft-shop companies usually pair this with the Teams integration: requests filed from Teams, identity resolved from Entra, and the whole thing landing in the same queue as email and error-tracker signals. The advantage is not any single connector but the absence of seams between them.
What the integration does
Directory context
Role, department, and group membership attached to each ticket.
Identity-aware routing
Route by who is asking, not only by what they wrote.
allow-listed
Safe auto-provisioning
Standard grants automatable within an allow-list; exceptions stay human.
Offboarding trigger
Departure events can drive deprovisioning without waiting for a filed ticket.
Pairs with Teams
Intake in Teams, identity from Entra, one queue behind both.
Connect Microsoft Entra ID in under an hour
- 1
Connect Entra ID
Configure SSO and grant directory read consent.
- 2
Define standard entitlements
The access matrix per role, so exceptions are detectable.
- 3
Add the Teams integration
Optional but usual for Microsoft-shop intake.
- 4
Confirm the audit record
Test one grant end to end before enabling automation.
Related
Frequently asked questions
Does FlowTux support single sign-on with Microsoft Entra ID?
Yes — SSO through your existing Entra tenant, plus directory read access so role, department, and group membership are visible on tickets for routing and entitlement checks.
Can Entra departures trigger offboarding?
Yes. Because nobody reliably files an offboarding ticket, driving the deprovisioning checklist from the directory event is what closes the window where a former employee’s credentials still work.
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