1. Go to AI Diagnostics in the left sidebar.
2. Select a device from the dropdown (only installed agents appear).
3. Choose scan depth: Quick (~5s), Standard (~8s), or Deep (~12s).
4. Click Run Diagnostic.
5. The AI returns a health score, a plain-English summary, issues by severity, what is working well, and estimated time to resolve.
Fixing an issue
1. Click Fix This on an issue with a command.
2. Review issue details and command in the modal.
3. Click Create Ticket + Fix.
4. A ticket is created first for audit trail.
5. Click Run Fix Now.
6. The agent executes the fix on-device and streams the result.
7. Ticket auto-resolves when the fix succeeds.