Setup
1. Go to Settings -> Integrations.
2. Click Connect Jira.
3. Enter Jira workspace URL.
4. Authorize with Atlassian.
5. Select project to sync.
What it does
FlowTux tickets sync bidirectionally with Jira issues. Status changes in either tool update the other.
Use cases
Dev team: Sprint tickets tracked in both Jira and FlowTux.
IT team: IT issues visible to all teams via Jira.
Ops team: Cross-team requests managed in one place.